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EUVD-2019-4334 · Published Aug 21, 2019
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Technologies
Otrs OtrsDebian Debian Linux
Weaknesses
CWE-200
CVSS scores
- v3.16.5
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N - v2.04.3
AV:N/AC:M/Au:N/C:P/I:N/A:N
MITRE ATT&CK
InferredWhere this vulnerability fits in an attack
Initial Access
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Potentially impacted assets
See if this affects your attack surface

